From complex to clear.

Exceptional ratings in quality, management, and regulatory compliance. Provided great service in assisting the Department of Treasury with its mission. Highly recommended.
— U.S. Treasury Performance Assessment Report 2014 & 2015

CLIENT: U.S. Treasury

Complicated concepts should be communicated clearly. And there are few things more complex than the tax code.

We led the communications effort of the IRS Oversight Board, a nine-body independent body charged to oversee the IRS and its application of the tax code. Our work involved developing congressionally mandated reports, drafting testimony, and managing media relations. All required describing clearly the operations, management, and performance of a $12 billion a year, 90,000-employee organization.

We also developed a major annual national survey on how Americans felt about tax compliance, with results picked up by the Associated Press, Washington Post, New York Times, Wall Street Journal, MarketWatch, NPR, ABC News, CNBC, MSNBC, and Real Time with Bill Maher. The survey lives on and continues to be front and center in the annual IRS Data Book.

CLIENT: NORTHERN VIRGINIA COMMUNITY COLLEGE

What's the point of having an environmental management plan when you don't include the community? We worked with the Northern Virginia Community College as it reached out to students and staff in its six campuses as part of its stormwater management initiative. We developed a microsite and a series of printed and digital posters to ensure a cleaner flow out of campus and into the Chesapeake watershed.